Data & AI Program Manager
For over a decade I've led programs across banking and fintech. Today I oversee strategic partnerships and performance for AI, automation, and analytics platforms at a global financial services firm, aligning delivery with governance, risk, and audit. In 2026 I taught myself to build AI hands-on, taking eight products and systems from zero to one, six of them live, so I bring both halves of a data and AI program: the discipline to run it, and the hands-on understanding of what is being built.
Lead the program · understand the build · deliver the outcome
I have spent more than a decade leading programs in banking and fintech: enterprise and regulatory delivery, process optimization, vendor and partnership management, and executive stakeholder communication. Today, as a Program Manager, AVP at a global financial services firm, I oversee strategic partnerships and performance management for key AI, automation, and analytics platforms.
My hands-on AI building is recent and deliberate. In 2026 I taught myself to build and took eight AI products and systems from zero to a working system. I did that so I would understand these systems from the inside, not only sponsor them: what is feasible, where the risk sits, and where AI genuinely helps versus where it is hype.
That combination is the point. I can run a data and AI program with real delivery discipline in a regulated environment, and I can also read the build, pressure-test the estimates, and keep controls and human oversight where they belong.
Oversee strategic partnerships and performance management for key AI, automation, and analytics platforms. Lead vendor selection, contract negotiation, and service delivery oversight, and report financial performance metrics to executive leadership. Implemented a software license tracking solution that cut software expenses by 20%.
Analyzed invoices exceeding $16M monthly for accuracy and compliance, identifying cost savings from incorrect billing, duplicate charges, and misapplied taxes. Used automation and advanced reporting to consolidate financial data sources for finance teams.
Led enterprise-wide projects aligned with strategic initiatives and regulatory mandates, interfacing with Operational Risk, Wholesale AML, Compliance, and Data Office teams to drive cross-functional coordination and regulatory compliance.
Managed a portfolio of 20+ concurrent fintech software projects and served as Scrum Master for two agile teams, coaching Scrum and agile practices across cross-functional teams through the full delivery lifecycle.
Led a mobile checkout rollout across 80+ hotels in Greater China and 250+ in Europe, and managed deployments into the Property Management System for 3,000+ hotels on budgets of $500K to $1M.
Education & certifications: BS, Computer Information Systems, Florida A&M University. SAFe Agilist (SA), Certified Scrum Professional (CSP), Certified Scrum Product Owner (CSPO), Certified ScrumMaster (CSM), Alteryx Foundation.
Turns overnight email into one prioritized page each morning
Busy owners drown in overnight email, and nothing surfaces what actually needs a person before the day starts.
A backend that connects to mailboxes and each morning produces one page: the overnight messages that genuinely need a person, the commitments already made, and what is due today, with a single recommended focus.
Model output is treated as untrusted: every call has a typed contract, validation, and a safe fallback, so failures stay contained. Rules run before the model to control cost, and every extracted item is traceable back to its source.
Live and in daily use across my own applications. It has grown from email triage into a daily workspace with to-dos, quarterly goals, AI spend budgets with alerts, and two-factor sign-in. I retired the ask-your-inbox question box after the brief proved the more useful surface.
Personalized outreach at scale, human-reviewed
Generic outreach gets ignored, and personalizing it by hand does not scale.
A tool that discovers independent retailers, scores how well each fits a brand, and drafts outreach tailored to that store, with a human approval gate before anything is sent. It tracks the whole funnel and protects deliverability with bounce suppression, rate limits and one-click unsubscribe.
A person reviews and approves every message. Generation is auditable and reviewable, and the system never sends autonomously, a deliberate design choice, not a limitation.
A live product delivering tailored outreach at volume with human sign-off, so relevance scales without becoming spam.
Structured, search-ready copy from live data
Weak product listings lose sales, but rewriting them for search and conversion is slow and inconsistent.
An engine that pulls a live listing and generates optimized copy mapped to each field, in a web app with billing in place.
Grounded in real listing data rather than free generation, with model output coerced into a strict schema the product validates, and quality judged rather than assumed.
A live app that turns a raw listing into structured, search-ready copy in a single pass.
Shopify app that turns a product page into enhanced marketplace content
Sellers rebuild the same product story by hand for each marketplace, and the content modules are tedious to write.
An installable Shopify app that maps an existing product page onto a marketplace's content modules and generates the copy and image direction for each one.
Model output is validated against a strict schema, usage is metered by a credit ledger, and every generation is kept in a history the seller can review.
Published and running as an installable app, rebuilt after a full code review.
Shopify app that keeps online and wholesale prices aligned
Sellers who list on both their own store and a wholesale marketplace can quietly break pricing rules or lose margin when prices drift.
An embedded Shopify app that watches price changes over webhooks and flags any price that violates the marketplace's parity rules or falls below a configurable margin floor.
It alerts the seller to act and never rewrites prices on its own, so a person stays in control of pricing.
Approved and published on the Shopify App Store in October 2026.
Catches licenses, renewals and silent job failures before they lapse
Licenses, insurance, domains, certificates and scheduled jobs expire or fail silently, and nothing raises an alarm until something breaks.
One countdown of everything that can lapse, with early escalating reminders, heartbeat monitoring that treats a missed check-in as the failure, and public checks for site reachability, certificate expiry and domain expiry.
Nothing is installed on the systems watched and no credentials are taken. An AI step that reads renewal notices runs offline on purpose, so the always-on service has no model dependency.
Live and in daily use monitoring my own applications and sites. Not yet opened to outside users.
Role-based AI agents that plan, build, review and release under human gates
AI assistants move fast but need clear ownership, a shared record and hard limits, or work gets duplicated and nothing is accountable.
A team of named agents, each with a written job description and one lane, working from a shared release board and structured handoffs. Two different AI assistants split the work, so one builds and the other independently reviews.
Release gates are enforced: database migration first, staging on the exact commit, an independent combined QA pass, and my explicit authorization before anything reaches production. Agents can read and report, but cannot merge, deploy or touch production data on their own.
Beta. In use now across my own applications and still being refined.
Catches storefront problems before customers do
Store releases break the path from product to cart to checkout, and the problems are usually found by customers.
A release-checking service that walks the customer journey on desktop and mobile and returns a report of what passed and failed, with screenshot evidence, without completing a checkout.
Store ownership is proven with a temporary verification tag, tenants are separated, and it supports human QA with evidence rather than replacing it.
In development. Live scans stay disabled while the isolated browser worker and its safeguards are completed.
The common risk on a data and AI program is a leader who can manage a plan but cannot tell whether the AI underneath is sound, or a builder who cannot run a program. I already run programs over AI and automation platforms inside a regulated bank, and I have shipped AI myself. So I can align stakeholders, pressure-test feasibility and risk, keep the right controls and human oversight in place, and land the outcome.
Program and project management, SAFe and Agile/Scrum, vendor and contract management, regulatory and compliance delivery, process optimization, executive stakeholder communication, forecasting and resource planning
Hands-on AI (LLM agents, prompt engineering, structured output and reliability, human-in-the-loop design, TypeScript, SQL), data and analytics tooling (Alteryx, Tableau, SQL Server), and program oversight of AI, automation, and analytics platforms